This isn’t intended as a full training document. The use case and GL postings will need to be configured for each customer so talk to Support before you start using it.
We have a line on the Application and Claim entry screens that allows you to write values off claims.
This was added to allow a customer to write off a retention held on a SubContractor, where the SubContractor work was unacceptable and a formal agreement between the two parties had been reached in compliance with the Construction Contracts Act.
It can also be used on AR/Debtor Claims to write off a retention value that your customer will not pay you. There are other uses for the Contra Amount so get in touch if think it might be useful.
Here’s what it looks like on the Claim Entry Screen – the Contra Value needs to be entered as a POSTIVE on both AR and SC Claims.
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