How to Reverse or Unmatch Debtor Receipts or Creditor Payments

Description: The Reverse or Unmatch functions in Profitz allow you to correct mistakes in payment applications. Use Unmatch to break the link between an invoice and a payment or use Reverse to create a reversing transaction when a payment has been processed incorrectly.

Step‑by‑step instructions

1. Navigate to the Reverse or Unmatch Screen

1. For debtor receipts: Go to Debtors › Reverse or Unmatch Debtor Receipts.
2. For creditor payments: Go to Creditors › Payment Processing › Reverse or Unmatch Creditor Payments.

2. Enter Header Details

1. Enter the Current Date and Period into the header section.

2. A new header screen will load.

   

3. Enter the Debtor or Creditor Account Code and optionally a From Date to search for transactions.
   • Note: The From Date field is not compulsory.
4. Click Get Results to display transactions.

3. Select the Transaction

1. Review the list of transactions displayed.
2. Click on the line of the transaction you want to correct.

4. Apply Unmatch or Reverse

• Unmatch:
  • Click Unmatch to remove the link between the invoice and payment.
  • Note: No new transaction is created when using Unmatch.
• Reverse:
  • Click Reverse to reverse the debtor receipt or creditor payment.
  • This creates reversing transactions in the general ledger.

5. Confirm the Results

• Unmatch Confirmation:
  • Go to Creditor or Debtor Transaction Enquiries.
  • Find the invoice that was unmatched.
  • If there is an outstanding amount on the invoice, the unmatch worked correctly.

Before Unmatch

After Unmatch

• Reverse Confirmation:
• In General Ledger Enquiry, two new transactions with Tran Type: AR Cash Rev will appear, posted to two GL Accounts.
• 
• In Debtor Enquiries (for receipts) or Creditor Enquiries (for payments), one transaction with Tran Type: AP t/f will appear, showing the amount as Outstanding.

FAQ

• Does Unmatch create a new transaction? No, it only breaks the link between the invoice and payment.
• When should I use Reverse instead of Unmatch? Use Reverse if a payment was processed incorrectly and needs to be undone in the ledger.
• Can I unmatch future‑dated transactions? Yes, Unmatch is helpful when transactions are posted in the future and the link needs to be broken.

Related Articles

• How to Use/ Receipt Payments Feature in Profitz
• How to Create a Creditor Invoice
• Debtor Transactions and Enquiry Feature in Profitz
• Creditor Transactions and Enquiry Feature in Profitz
• How to Process Individual Payments
• Feature Article: Payment Processing Overview
• How to Bulk Select Invoices for Payment